SERVPRO of Lynchburg's Mission, Vision, Values & Goal!

9/16/2017 (Permalink)

Mission, Vision, Values and Goal!

Mission

To develop a team of Quality People, who Focus on Excellent Service, Fairness and Mutual Respect.

Vision 

To be the Premier Fire, Water, Mold Restoration Company in the Communities we Serve.

Values 

Integrity: To act with integrity and honesty in the work that we do, the people we interact with, and the decisions we make. We will not compromise what is right, for what is easiest. 

Customer Service: To provide premier services through continual reviewing of our goals, expectations, and training. 

Leadership:  To lead others by our example. 

Responsibility:  To maintain our team’s strong foundation, and to be a positive agent of change. 

Respect:  To show respect to others with our words, our actions and our attitudes.

Goals 

SERVPRO of Lynchburg/Bedford & Campbell Counties seeks to honor the Lord in all that we do, and to have a positive impact on the lives of our employees, customers, and community.

We believe in the power of good people!

9/9/2015 (Permalink)

Good People do Exsist

Here is a story to remind us that good people still exist. At our SERVPRO shop here in Lynchburg last week, a man came to the door. He was holding one of our SERVPRO iPads. Apparently one of our amazing technicians is a little excited about getting married soon (congratulations by the way!) and left his iPad on the roof of his van. As he drove away to provide service to central virginia folks in need, his iPad went flying.

So there was Mike Kidd, on his way home from a morning spent fishing. Mike said "I almost forgot I found it!". He looked through the contact information on the device and simply dropped it off on his way home.

If you know Mike Kidd, give him a pat on the back, buy him lunch or just know that good people do in fact, still exist.